Most Netflix users will try their best to avoid an interruption of their Netflix service.
Avoid this scammer trick and keep Netflix safely streaming your shows.
Scammers and hackers have realized the great love for Netflix and they are out there to exploit innocent Netflix subscribers with a Netflix Phishing Scam.
There is an email which has been in circulation recently warning members to update their payment information.
The email claims the Netflix service providers have had problems when trying to bill the user.
In order to avoid interruptions, the email directs the users to a link where they are required to click so that they can update their Netflix payment information.
The Netflix phishing scam email is fake and is not sent my Netflix, however it can look authentic if the user only quickly scans the email.
The scammers are targeting unsuspecting members where they will follow the email link and update their payment information; from the information the hackers store the information the user puts into a fake Netflix site.
There are three simple steps you can take to identify such scam emails and avoid them.
When you have identified a Netflix phishing email, it is advisable to delete them immediately to avoid any mishaps or anyone else clicking the fake links.
Avoid clicking on links sent in the email
If you receive a suspicious email, instead of clicking the links, instead, start your browser and manually visit the website instead. For example, start your browser, whether that is Microsoft Edge, Internet Explorer, FireFox, Chrome, etc. and manually type the website into the browser. In other words, don’t trust links provide in a suspicious email.
This is a clickable link to –> Netflix.com.
This appears to be a clickable link to –> Netflix.com.
Without clicking, hover your mouse over the second clickable Netflix.com link above. By doing so, most all modern browsers will show you in the bottom left of the browser, what the link actually is.
In the picture above, the user is surfing in the Chrome browser. The user hovers the mouse over the second Netflix.com link. The user notices that the link doesn’t go to the correct site.
Before you click a link, take a moment and check where the click will actually take you.
Advice: Try as much as possible to type links in your browser manually rather than clicking on the links provided in your email.
Avoid going to sites where the URLs / Links seem odd
Most scammers will use odd URLs to direct you to scam sites. The URLs may not even look like a website link. They may use a URL shortener which can hide the scammer’s website on the other side of the link.
In most cases the scams will use URLs similar to popular brands in the market. For example, for Netflix, which is netflix.com, they use a URL such as netflix.someothersite.com. Notice that the word “netflix” is in the URL, however, the actual site is “someothersite.com” and in fact, not netflix.com.
Be aware of these slight but very important differences.
Advice: Manually go to the official website of Netflix for you to study their URL at a closer look.
Watch Spelling and Grammer
If you click the link in the Netflix phishing scam email, you may notice on the fake site misspelled words and improper grammar. These are clear red flags that you are not at a proper business website.
Advice: Take a few moments and check over the site before attempting to log in.
Check the company number on their official website
In order to avoid calling numbers which can mislead you into giving out your personal information to fraudsters, always check on the official website of any service provider to confirm the phone number.
For example, for Netflix, just manually visit the official website and check on the number which they have posted on their official website as their official contact numbers.
You can even call the official number and inform them about a number you have received with an email address. They will advise you on necessary actions to take.
Avoid abnormally aggressive representatives
When calling a Netflix representative in a phishing email, it’s a red flag when they end up becoming too aggressive wanting you to take certain actions (like you must install their software).
Don’t be fooled or bullied by fake representatives that you must do something or else there will be severe penalties.
Advice: A genuine Netflix representative will always talk to you in a professional manner. A genuine representative will offer you freedom to take different actions relating to your account.
Check the sender of the mail
A legitimate email from a company where you access services should be from the official email listed on the official website.
If you will receive an email from a free email account (such as Gmail, Yahoo, etc.) or an offshore source and it ends up asking you to take certain actions about your account in a given company, then this should raise a red flag.
Legitimate emails will have the company name next to the “.com”. For example “email@example.com” or “firstname.lastname@example.org” or “email@example.com”.
Advice: A business email will have the full business domain name properly listed as noted in the three examples.
Netflix makes it easy for you to review your recent activity and account access.
Following the steps above, if you can’t account for activity you see in your Netflix account, do all of the following:
Long gone are the days when anti-virus alone protects users. Make sure to use both anti-virus and anti-malware protection.
This is necessary for you to avoid cases where hackers will install malware on your computer and steal personal information from your computer.
Reporting scam related emails
If you spot a Netflix phishing scam email, don’t hesitate to report it to Netflix for them to take action. Your efforts can help stop scammers and hackers from taking advantage of unsuspecting Netflix users.
Follow the tips and advice above, stay safe and keep the movies and shows rolling.